FAQ

Is your vehicle still under the manufacturers warranty? Taking your vehicle to Diversified for service and maintenance does not void your warranty. Except for factory recalls and warranty work, Diversified can take care of all of your service and maintenance needs.

I’m sure you have heard the saying “you get what you pay for”. When it comes to lift kits, nothing could be more true. Just because the picture of one lift looks like another, there are several things to take into account. What is the warranty? (BDS is a lifetime no fine print warranty) What kind of material is used? How well the kit fits your truck? Many of the cheaper kits do not fit properly and often have driveability problems. With all the money you invest in your vehicle, don’t skimp on your lift. You don’t want your $20-40 thousand dollar truck to drive like a $500 junker.

​Buying online may be convenient at the time, but what happens when you try to warranty the item you purchased? Usually the internet company that you purchased the product from blows you off by telling you to contact the products manufacturer. They were so friendly when you had your credit card in your hand, but now when it comes to customer service they score a big fat zero. Here at Diversified customer service is number one. If the product you purchased carries a manufacturer warranty and is defective, bring your original receipt to one of our friendly sales staff and we will take care of all of the headaches for you. Preventative maintenance is the key to avoiding costly repairs. Diversified Truck-Auto & Off-Road can take care of all your service and maintenance needs.

How many of you have been to the chain store and were told you cannot up size your tires? Diversified is your tire and wheel specialist, we know what fits and what hits. Don’t settle for tiny car tires on you big truck, come see us today. Many chain stores advertise speedy service, do you really want someone rushing when they are installing your wheels back on your vehicle? We believe in taking the time it takes to do the job right. It may take a little longer but you won’t have to worry about your wheel coming loose or even worse, falling off.

How many of you have been to the chain store and were told you cannot up size your tires? Diversified is your tire and wheel specialist, we know what fits and what hits. Don’t settle for tiny car tires on you big truck, come see us today. Many chain stores advertise speedy service, do you really want someone rushing when they are installing your wheels back on your vehicle? We believe in taking the time it takes to do the job right. It may take a little longer but you won’t have to worry about your wheel coming loose or even worse, falling off.

NO. Most vehicle owners are protected by federal law: the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act of 1975. Under the Magnuson-Moss Act, aftermarket equipment which improves performance does not void a vehicle manufacturer’s original warranty, unless the warranty clearly and conspicuously states that aftermarket equipment voids the warranty. In other words, that means a dealer cannot wiggle out of his legal warranty obligation merely because you install aftermarket equipment. To find out if any aftermarket equipment voids your warranty, check the owner’s manual. It is likely under the heading “What is not covered”. Although the language seems negative, remember your vehicle manufacturer is simply saying he does not cover the aftermarket products themselves. He is not saying that the products would void the vehicle warranty. A dealer must prove-not just say-that aftermarket equipment caused the need for repairs before he can deny warranty coverage on that basis.